| FAQ |
| MEMBERSHIP |
How do I cancel my membership?
Membership may be canceled by contacting Customer Service at 1-888-387-0223 or by e-mailing our Customer Service department at customerservice@ecpurchasing.com.
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| OFFICE SUPPLIES |
I am having technical difficulty using the Office Depot site. Who do I call?
Please contact Office Depot Customer Service at (888) 777-6614.
I forgot my Office Depot password?
Please contact Office Depot Customer Service at (888) 777-6614.
I placed an order on Office Depot. How do I check order status?
You may check the status of your orders on the Office Depot web site by logging in selecting "My Orders". Delivery status and ETA is readily available.
I would like to open a new account with Office Depot, how do I start shopping?
Start with the EC Purchasing Web Site. Click on "Office Supplies", then "Office Depot", then the following.
1. Go to the gray bar on the top right hand corner
2. Click on "log in"
3. Click on the the link to the right of where it says "First time to our website?"
4. Complete Application Form.
What is the expected delivery time for orders through Office Depot?
Office Depot orders are typically delivered the next business day if you place your order before noon. Deliveries to rural areas, and deliveries of specialty products (furniture, office equipment, etc) may take 3-4 business days. To confirm delivery terms at your specific location, please contact Office Depot at 888-777-6614.
What is the status of my Office Depot order?
Order status may be viewed by clicking "my order status" on the Office Depot web site. For further assistance, please contact Office Depot Customer Service at (888) 777-6614.
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